Express Pay-By-Phone Service

Grande’s new express Pay-By-Phone service is a faster and easier way to pay your monthly Grande bill. Save money and time – we’ll waive the $3.50 processing fee, plus you avoid waiting on-hold! For added convenience, you can choose to pay by check or credit card. It’s simple, just dial 877-654-1414 and have your account [...]

Customer Service Award

Grande is so proud to accept the Greater Austin Chamber of Commerce’s Customer Service Award given at the Chamber’s annual dinner on August 26th! Grande was nominated by Jackson Walker in the large company category along side other nominees Green Mountain Energy Company, Heart Hospital of Austin, St. David’s Healthcare and Stepping Stone School. All [...]

Hunger is Year Round Food Drive 2009

  Grande Does Its Part For Local Food Banks Four hundred forty nine tons. That’s what the Passion & Commitment Investment Club’s Hunger IS YEAR ‘ROUND Food Drive since 2000 have contributed to the organizations in our communities that provide relief from hunger for our neighbors. The first food drive- when Grande had 180 employees- netted [...]

2009 Recipients of the Grande Employee Memorial Scholarships

Three Dallas-area high school seniors received 2009 Grande Employee Memorial Scholarships (GEMS). Each senior was awarded a $500 scholarship to be applied to the college or university of their choice. Dilknaz Shini and Alan Bjerke, seniors from Allen High School in Allen, Texas, were presented scholarship certificates at an award ceremony on May 21st. Starting [...]

Kids Sprout is Now Available On Grande Digital Cable!

Kids Sprout is now available on Grande Digital Cable channel 107. Sprout is the only 24-hour preschool channel that follows the day of your child. From musical wakeups with The Wiggles® to nightly tuck-ins with The Good Night Show®, Sprout offers original hosted programming that keeps your preschooler engaged throughout the day. With favorites like Barney [...]

It Pays to Refer your Friends!

As a Grande customer, it pays to refer your friends and neighbors. Refer your friend to Grande and if they sign up for Grande services, you will both receive a $25 credit! The more friends you refer, the more credits you’ll earn! Click here for more information!

Bogus cable hookups produce drama, mystery on Smith Lane

The San Marcos Daily Record ran this interesting story last Saturday.  This is why we strongly recommend our customers to make sure they are dealing with Grande employees.  Our employees have a Grande ID, typically wear a Grande labeled shirt, have current company literature, have a number that the customer can call immediately to confirm [...]

Happy 4th of July!

The 4th of July holiday is a great opportunity for family and friends to gather for barbecues and fireworks displays to spend quality time together and celebrate the courage and faith of our founding fathers in their pursuit of liberty. Here’s a delicious and easy recipe from foodnetwork.com to use at your 4th of July [...]

Go Paperless with Grande’s eBill

Grande’s eBill option is easy, free and convenient, allowing you to manage your account right from your personal home computer. That means no more paper, clutter, bill stubs, checks or stamps. Instead of a paper bill in the mail, you’ll receive a notification email when your bill is ready to be viewed on our grandecom.net [...]