Grande Communications Blog » Austin

Central Texas IT Play Day in Austin

Jessica Hoffmann — Wed, 07 Oct 2009 13:26:53 +0000

Central Texas IT Play Day is a great opportunity to experience hands-on technology and fun! This event will provide tips and strategies for business owners, managers and IT professionals to increase productivity and reduce costs. Reach your corporate goals by learning about the most current technology solutions and trends. The event agenda will also feature free admission, free BBQ, live music and door prizes.

Come by and visit the Grande Booth! Doors open at 10am to 3pm on Thursday, October 15th in Austin, Texas. Print the map or call 512-491-9700 for more information on this event.

179th Church of Jesus Christ Latter-Day Saints Conference

Jessica Hoffmann — Thu, 24 Sep 2009 18:50:36 +0000

The 179th Semiannual General Conference will be shown Saturday, October 3rd and Sunday, October 4th from 11 am to 5 pm in Austin, San Antonio and San Marcos on channel 25 and in Midland and Odessa on channel 12.

Customer Service Award

Jessica Hoffmann — Wed, 02 Sep 2009 16:35:53 +0000

Grande is so proud to accept the Greater Austin Chamber of Commerce’s Customer Service Award given at the Chamber’s annual dinner on August 26th! Grande was nominated by Jackson Walker in the large company category along side other nominees Green Mountain Energy Company, Heart Hospital of Austin, St. David’s Healthcare and Stepping Stone School. All these companies are outstanding, so we are truely honored to accept this recognition! At Grande, we strive to provide our customers with the best possible service we can and this award lets us know that our hard work has not gone unrecognized. Thank You Austin!

CapMac ISP Forum

Roberto Chang — Sat, 15 Aug 2009 23:14:42 +0000

Last Tuesday, August 11th, I was fortunate to represent Grande at a forum during the monthly member meeting of the Capitol Mac Users Group, a great community of Mac and Apple enthusiasts. The subject of the forum was Austin Internet Service Providers’ (ISPs) broadband services and pricing. ISPs including AT&T, Time Warner Cable, Verizon and Grande Communications were invited to talk to the group, unfortunately only AT&T and Grande showed up.

Grande’s presentation focused on our current G-Force High-Speed Internet products, Bolt!, additional Internet services and the areas where we offer services in Austin. Here are the slides…

Even though we only had 3 or 4 customers among the whole audience (of around 50 members present) I am happy to say that our customers were extremely satisfied and gave great testimonials of their experience with Grande and in particular our Internet products.

Interestingly enough, during the whole evening, the most common question we were asked was “when are you going to be available in my neighborhood?” The answer every time was “we don’t know yet, but as soon as we start building our network again, we will let you know” and we told them to go to our website serviceability tool and enter their address because we DO use that information to analyze where we build next.

After the presentations were over, Ryan Kyle (our Austin Sales Manager) and I had a fun time listening to anecdotes about customer service a few CapMac members had with the competition and again desiring us to start building as soon as possible.

Click on the link for more information about the Capitol Mac User Group and the different Special Interest Groups they have. This meeting was also blogged by Omar Gallaga from the Austin American Statesman on his Digital Savant Blog check it out.

Where can I get Grande Fiber To The Home Services?

Roberto Chang — Fri, 05 Jun 2009 15:52:45 +0000

We offer FTTH services in limited areas of the following ZIP codes:

78209 – San Antonio
78610 – Buda
78664 and 78665 – Round Rock
78703 – Rosendale, Bryker Wood, Pemberton Heights, Old Enfield and Tarrytown neighborhoods in Austin
78731 and 78756 – Austin

The best way to make sure we offer Fiber To The Home services at your address is to call us directly.

Where can I get Grande service in Austin?

Roberto Chang — Fri, 05 Jun 2009 15:33:24 +0000

In the Austin metro area we service all or part of the following ZIP codes with Digital Cable, Phone lines and High-Speed Internet (with speeds of up to 24Mbps): 78702, 78703, 78705, 78721, 78722, 78723, 78724, 78731, 78744, 78751, 78752, 78756, 78757. In 78703 we use the amazingly fast Fiber-To-The-Home Internet technology.

The apartment complexes where we provide service are:
Enfield Apartments, Blunn Creek, Park Terrace, Gables at Central Park, Villa Nueces, Villas on Guadalupe, The Ranch, Eastside Commons, Sagebrush Apts, Cameron Greens, Capitol Village, Hart at Home Project, Harvard Place, Trails at Vintage Creek, Lodge at Merrilltown, Wyndaven, International Residence, Bull Creek Townhomes, Southwest Trails, Lakeshore, Longhorn Station, Regatta, Tollgate Creek, Town Vista, Woodridge, Deerfield, Ridgeview Apts, Southland Apts, Andrews Place, Montecito, Austin Park, Chevy Chase, Denson Apts, Towne Oaks, Arrowhead Park, Malibu, Pebble Creek, Remington House, Settlers Ridge, Tristan Merino Properties, Rutland, Village at Gracy Farms, Statton Park.

We also service parts of RoundRock, Buda and San Marcos

The best way to make sure you are serviceable is to go to our website: http://www.grandecom.com and enter your information on the “CAN I GET GRANDE SERVICE?” box.

Grande Salutes the North University Neighborhood Association

Libby Malone — Fri, 29 May 2009 15:32:54 +0000

On Saturday, March 28, the neighborhood volunteers from the North University neighborhood celebrated the grand opening of Sparky Packet Park and a well deserved celebration it was. The reclamation of this park from what was once an electrical sub-station required the cooperative efforts of many stakeholders including Austin Energy, the City of Austin PARD, Austin Parks Foundation and Art in Public Places. But the driving force for this delightful transformation was the North University Neighborhood Association. Grande salutes the neighborhood volunteers whose determination, commitment and love for their community has resulted in a pocket park that will be treasured for generations to come.

In keeping with the spirit of cooperation that was the hallmark of this effort, Grande Communications was pleased to provide a grant for landscaping and other esthetic need at Sparky Park.

Grande Salutes Lee Elementary School

Libby Malone — Fri, 29 May 2009 15:31:52 +0000

In just its second year, Lee Live! was off the charts as a successful school fundraiser! This fabulous new event featuring Lee Elementary School’s own rock stars, Kelly Willis and Bruce Robison, raised more than $37,000. These proceeds translated into many important educational enhancements the school including the hiring of an IT person for the campus, purchase of technology carts for the classrooms, Spanish instruction and playground equipment. Grande salutes the many, many outstanding parent volunteers who plan and present this highly successful evening of music, auction fun and festivities to directly impact the learning at Lee for all children!

Grande Communications was delighted to be part of this exciting and worthwhile event as a major sponsor of Lee Live! in 2008 and 2009.

Grande Salutes True Light Day Care Center

Libby Malone — Fri, 29 May 2009 15:30:34 +0000

Grit, determination, as sense of fun and a heart of gold are the hallmarks of Janet Blake, Director of the True Light Day Care Center in the Fort Branch area of East Austin. Grande salutes this great lady for building a strong, thriving nonprofit to serve education programs for the children and families of her community and for galvanizing her church family and her neighborhood around her efforts. The Annual Fort Branch Community Awareness Rally celebrates the continued growth and vitality of the Lincoln Park neighborhood and showcases the amazing reality of Janet’s vision!

Grande Communications is honored to have been part of the Annual Awareness Rally since 2003 as a booth participant and sponsor. For the past two years, the Passion and Commitment Investment Club, Grande’s employee giving fund has awarded grants to support the Center’s teen and infant programs.

Grande Salutes the 2011 and 2012 Austin High School Parent Booster Clubs

Libby Malone — Fri, 29 May 2009 15:28:40 +0000

Grande salutes the mission and generosity of the Austin High Parent Booster Clubs who work hard to ensure that every senior is able to participate in all senior-related activities despite his or her economic situation. These energetic boosters decided to host the “First Austin High School Battle of the Bands” as a fundraiser. By all reports the event was a huge success by every measure and a showcase for many musically talented and gifted students. Congratulations to the parent volunteers who launched in May an exciting new tradition at Austin High!

Grande Communications was proud to be a Hall of Fame sponsor for the first annual Battle of the Bands.